Galway Bay Hotel
Receptionist

Salthill, County Galway, Ireland
€ (EUR) TBC
full time

Description

The Hodson Bay Group is currently recruiting for a Receptionist to join our team in the Galway Bay Hotel. As the first point of contact for our guests within the hotel, you will provide a warm & efficient welcome. 



A little bit about you: 

You are a friendly engaging & positive person with exceptional interpersonal skills

You are a team player & enjoy the dynamics of working within a team 

You have the ability to multi task & prioritize in a fast paced environment 

You are flexible to work shifts & weekends/ bank holidays 

You have a positive can do attitude and show initiative to problem solving 

 

 

responsibilities

  • Answer all calls in a timely and friendly manner
  • Transfer all calls as appropriate
  • Provide our guests with details of hotel and local amenities and attractions
  • Work as part of, and support, the Reception Team
  • Follow the day-to-day procedures of guest
  • Dealing with and resolving guest queries

skills

essential
  • Excellent organisational skills
  • Proficiency in MS Office Suite
  • Fluent level of both written and spoken English
  • Excellent telephone manner

experience

preferred
  • Previous reception/switchboard experience is preferred
desirable
  • Previous administrative experience is desired

Benefits

Complimentary use of Galway Bay Fitness & Swimming Pool, Meals when on duty, Free Parking, Hotel Discounts within Hodson Bay Group, Motivational Benefits - Employee of the Month & Refer a Friend etc, Active Sports & Social Club